Naga Baji — Privacy Policy

Protecting your privacy at Naga Baji is not just a legal obligation — it is a core commitment. When you create an account, browse, or use any of our services, you share certain information with us. This privacy policy explains how that information is used and what rights you have.

This policy applies to Naga Baji's main website, mobile app, and all associated services. We believe transparency is the best policy — which is why this document is written in plain, accessible language rather than complex legal jargon, so every user can easily understand it.

By using our services, you are considered to have agreed to this Privacy Policy. If you have any objections to its terms, please discontinue use of our services and contact us.

Naga Baji collects your information in several ways. Each method is explained in detail below:

Information collected at registration:

• Full Name (as per National ID)
• Date of Birth (for age verification)
• Mobile Phone Number
• Email Address
• Residential Address (District & Division)
• National ID or Passport Number (for KYC verification)

Data collected automatically while using our services:

• IP Address & Device Type
• Browser Type & Version
• Time Spent on Platform & Browsing History
• Betting & Gaming Activity Data
• Login & logout timestamps

Financial Transaction Data:

• Deposit & Withdrawal Amounts and Timestamps
• Mobile banking number (bKash, Nagad, Rocket)
• Bank Account Details (if bank transfer is used)
• Transaction Reference Number

Naga Baji uses your information for the following purposes. Each purpose is specific and lawful:

We never sell your data to third-party advertisers. You can unsubscribe from Naga Baji promotional messages at any time.

You have the right to know how long Naga Baji retains your data and where it is stored.

• Account Information: For the duration of account activity and a minimum period after closure 5 Years Retained (as required by legal obligations).
• Financial Transaction Data: Minimum 7 Years (As required under Anti-Money Laundering laws).
• Log Files & Browsing Data: Maximum 1 Year।
• Marketing Information: Until consent is withdrawn.

Our servers are hosted in internationally recognized data centers with 24/7 physical and digital security. All data is stored in encrypted form and backed up regularly.

Naga Baji never sells your data. However, it may be shared with trusted third parties in specific circumstances:

• Payment Gateway: Necessary information is exchanged with bKash, Nagad, and Rocket to process transactions.
• KYC Provider: Only the minimum necessary information is shared with authorized agencies for identity verification.
• Law Enforcement Agencies: Disclosure of information is legally required when mandated by a court order or government directive.
• Fraud Prevention Service: Limited data is used for fraud detection purposes.

Naga Baji signs a data processing agreement with every third party, binding them to the proper handling of your information.

The Naga Baji website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies we use:

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Performance Cookies: To understand which sections of the site are used most.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To analyze usage patterns for service improvement.

You can disable non-essential cookies through your browser settings, though this may affect the quality of certain features. A cookie consent notice is displayed on your first visit to the site.

Naga Baji applies industry-leading security measures to keep your personal information safe:

• 256-bit SSL Encryption: All data transfers occur through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Firewall & DDoS Protection: Server protection against cyber attacks.
• Regular Security Audits: Periodic audits conducted by independent experts.
• Encrypted Database: Stored data is encrypted as well.
• Staff Training: Only authorized personnel can access specific data.

In the event of a data breach, Naga Baji is committed to notifying affected users and the relevant authorities within 72 hours.

As a Naga Baji user, you have certain important rights over your own data:

To exercise any of these rights, email us at support@nagabaji.biz. We will respond within 30 business days.

Naga Baji strictly does not provide services to anyone under the age of 18. Our policies for protecting minors' data include:

• Date of birth is mandatory and verified at the time of registration.
• Age verification documents are reviewed as part of the KYC process.
• If a user is found to be under 18, their account will be immediately suspended and all associated data will be deleted.
• Parents are advised to use parental control software to monitor their children's online activity.

Naga Baji may update this privacy policy from time to time. When changes are made, here is what we commit to:

• For any significant changes 30 Days in Advance You will be notified via email and SMS.
• The date of any change will be clearly stated at the top of the page.
• Previous versions will be available as an archive.
• Your consent will be obtained again for any major changes.

Continued use of the service after any policy update will be considered acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

For any privacy-related questions, complaints, or to exercise your data rights, please contact our dedicated privacy team:

Once a complaint is submitted, we are committed to providing an initial response within 7 business days and a final resolution within 30 business days.